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Useful Contacts - Rights of Way, Highways etc

29 July 2022

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Below is a list of contacts of key partners in the local area that may be able to address areas of concern.
These are the preferred method of contact for each organisation:

Suffolk County Council- for highways, rights of way, etc
www.suffolk.gov.uk - for web chat
0345 606 6067
Reporting Faults/Problems with Street Lights, Roads, Pavements and Footpaths etc:
Suffolk County Council is your one stop shop for reporting all Highways and Public Rights of Way related problems and issues. Their website is easy to use and is the most direct way to report all non-emergency faults and matters of concern, covering a whole host of categories with anything from verge cutting and trees, to damaged roads, missing signs and street lighting etc. However, any problems deemed as causing an immediate danger to public safety should be reported on the following emergency telephone number: 0345 606 6171.


East Suffolk Council- for anti-social behaviour, flytipping, grounds, etc
Customer Services - 0333 016 2000
For ASB reports - asbu@eastsuffolk.gov.uk

Suffolk Police - for anti-social behaviour and other crimes
Non-emergency reporting - 101
Online reporting - www.suffolk.police.uk
In the event of an emergency -999

These authorities often prefer to accept details from first party representation (ie the affected person) and although the Parish Council is aware of the problems it is only a third party passing on a message and this may carry less weight.